Dimple Kaloya has been appointed Chief Human Resources Officer (CHRO) at MetLife Global Capability Centres (MGCC) – the strategic enterprise and innovation hub of MetLife. In her new role, Dimple will lead MGCC’s people agenda across talent strategy, organisational design, workforce transformation and capability building.
Dimple has more than two decades of experience in financial services, global capability centres, consulting and talent transformation. Before joining MetLife, Dimple worked as Head of Human Resources, Global Service Centres India and Group Functions GSC HTCs at HSBC. Previously, she was Senior Vice President and Head of HR Consulting for HSBC Global Services and Technology Centres, giving her extensive experience supporting large-scale global services and technology organisations.
Prior to this, she worked with EY in People Advisory Services, leading HR transformation, organisation design, people analytics and talent agendas across the financial services, pharmaceuticals and energy sectors. Earlier in her career, she worked with Aon for 7 years across Sydney, Dubai and India, focusing on talent, performance and capability, WNS Global Services and S&P Global Market Intelligence.
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Dimple holds a Bachelor of Information Technology from Indira Gandhi National University, a Master’s in Human Resource Management from Annamalai University and a Postgraduate Diploma in Business Management from the Institute of Management Technology, Ghaziabad.
